Emergencies ยท Act in Order
Emergency Appliance Checklist
The first five minutes, in the right order, for the appliance emergencies that cannot wait for morning.
Water Emergencies: Washer, Dishwasher, Fridge Lines
Close the water taps behind the machine or the shutoff under the sink. If water is near outlets, leave power decisions to safety first and keep feet dry. Towel and bucket what you can to protect floors, then call (615) 583-1836. Note where water appeared first; that location guides diagnosis.
Heat and Smoke Emergencies: Dryer, Oven, Range
Stop the cycle. Unplug the appliance or switch off its breaker if you can do so safely. Do not open a smoking dryer's door repeatedly to check; lint and heat need a technician. Never run the machine again to test it. Call any hour.
Electrical Emergencies: Sparking and Stuck-On Heat
A sparking microwave or a burner or element that will not turn off is a breaker-off, call-now fault. Keep hands off internal parts. Microwaves in particular can hold a dangerous charge after unplugging, which is why their cabinets are technician-only territory.
Food-Loss Emergencies: Fridge and Freezer
Keep doors closed; a closed fridge holds safe temperatures far longer than an opened one. Move medicine and the most perishable items to ice in a cooler. Note the current temperature if you have a thermometer, then call. Cooling calls are triaged for food safety at any hour.
After a Storm or Outage
When power returns, check which appliances failed and note error codes before resetting anything repeatedly. Surge damage around Old Hickory Lake often hits multiple boards at once. Tell us every failure on one call so a single visit can cover the house.
Brands We Service
Whirlpool Samsung LG GE Maytag KitchenAid Frigidaire Bosch Kenmore Amana
Frequently Asked Questions
What phone number do I call in an emergency?
(615) 583-1836, any hour. The emergency line runs 24/7 for the faults on this page.
Should I turn off the breaker for a leaking washer?
Water shutoff comes first. Breaker decisions depend on where water is; if outlets or cords are wet, keep clear and tell us on the call.
My fridge is warm at midnight. Can food wait until morning?
Closed and undisturbed, many fridges hold safe cold for hours, but do not gamble with medicine or high-risk food. Call and we will triage by temperature and contents.
Is a gas smell an appliance emergency?
Yes. Stop using the appliance, avoid switches and flames, ventilate if safe, and call for help promptly. Gas faults are never wait-and-see.
Do emergency visits cost more?
Emergency handling outside regular hours is explained fully on the call before anyone is dispatched, so the cost picture is clear in advance.
An appliance down in Old Hickory? Call today.
Tell us the symptom and the brand. We will give you a clear arrival window, diagnose the fault in your home, and quote the repair before any work starts.